Business Audit: How to Convert Business Weaknesses Into an AI Win

Audit Your Business and Beat AI At its Own Game: Be Ready to Level Up and Pivot

Stop Fighting, Start Augmenting

So, how do we beat AI at its own game. It is about understanding the roles AI serve within your organization. Currently, the roles most at risk from AI are those that are repetitive, predictable, language and data intensive. As a strategist, three critical areas exist where small and mid-sized businesses must proactively integrate AI to win over the upcoming:

1. Content Creation & Communication: Drafting emails, blogs, social media posts, basic ad copy, and internal summaries.
2. Data Entry & Reporting: Manual spreadsheet updates, basic categorization, and compiling initial performance reports.
3. Tier 1 Customer Service: Answering frequently asked questions (FAQs) via chat or email.

All above three recommendations buy you additional time dedicated to the more complex challenges within your industry. In conducting your business audit to beat AI, consider the above then seek ways to upskill your current loyal team. Immediate displacement of your team is not the answer. Let's consider the below action plan. 

Action Plan: Re-skilling is the New Hiring

Instead of layoffs, focus on re-allocation, micro learning, and upskilling. Your most successful employees are those who can now become AI Supervisors and Data Interpreters:

• The Content Writer levels up and becomes the AI Prompt Engineer & Brand Guardian. The employee's primary function now is to focus on high-level narrative and editing AI output for brand voice.
• The Data Entry Clerk levels up and becomes the Data Quality Analyst. The employee's primary function now is to ensure the data going into your AI tools is clean, accurate, and driving correct insights.
• The Customer Service Rep levels up and becomes the High-Value Client Specialist. The employee's primary function now is to handle complex, emotional, or sales-driven inquiries that AI can't.

Assuming a proactive strategic posture will assist you when navigating during times of economic turbulence and create a win over AI.